The Leading Membership Plan Management Software is Just the Start
Great technology is important for success, but it takes much more than that to ensure an exceptionally successful dental membership plan program. Did you know that of the practices offering membership plans, roughly 60% do a fair job, 25% do it well, and only 15% do it exceptionally well?
At EC we understand the roadblocks that can prevent a program from going from good to great, and our team’s single focus is to make sure your program is in the top 15%. Our coaches work with you to ensure you experience the benefits that a successful Membership plan program delivers. We are with you and your team at every step, removing the hurdles, answering your questions and making sure you feel completely in control of your Membership program. With EC, it’s so much more than just turning on leading software, it is about partnering and providing the coaching and tools to be successful.
The EC solution allows you to add options to your plans to better meet individual patient oral health needs. Along the way, we discuss pricing strategy, ideas for increasing compliance for services in and out of the plan, discuss any discounts you may provide and how to use online self-enrollment to maximize the results of your program.
Offering dental membership plans and promoting them to your patients may be hard for some of your team members. We have seen that some team members start off feeling that promoting membership plans feels like “selling”, which makes them uncomfortable. A little education on the patient benefits and the team soon finds out that it is a program your patients will appreciate being informed about and allow more potential clients to come in and afford the care they need.
The software is easy to use and enrolling a new patient is quick, either at the practice or with the self-enrollment. So, the basic training is rather simple. The system also provides many advanced billing features, patient communications, reports, and other advanced functions that other providers just don’t offer. Many key tasks are role-based at the user level, which allows you to assign tasks to key individuals and manage security and access appropriately. Our team works with you to ensure you are well trained on the system and benefit from all it has to offer.
With EC you also get your business coach, a trained and experienced team member that serves as a resource and ongoing team member to help ensure your success.
Many, if not most, practices wrestle with average renewal rates. If you don’t make it a strategy, you will literally be taken two steps forward and one step backward with your program as plans from the previous year do not renew. Our team has extensive experience, and leverages knowledge across 300,000+ consumers to help our partners develop and support renewal strategies that increase overall renewal rates, helping maximize the benefits of your membership program.
We are dedicated to your success. Our dental team’s single focus is the membership plan management needs of our dental clients. Our business coaches work with you to look at pricing changes, innovative marketing strategies and much more. For our multi-location clients, we help them develop custom integration or features that meet the specific needs of organizations with multiple practices.